eCIFM® On The Go!5.2.1 - App Store

eCIFM(R) On The Go! extends IBM TRIRIGA and IBM Maximo Real Estate and Facilities Management functionality to the mobile device. On The Go! has a broad spectrum of functionality for users depending on their functional role. Users have all the key information required to complete their tasks at their fingertips when they are away from their desks whether they are connected or disconnected from the internet. On The Go! automatically detects when a device comes on and offline and synchronizes their data to TRIRIGA based on the application settings. Increase efficiency and decrease errors, use On The Go! to put TRIRIGA in the hands of your mobile workforce!
With Services On The Go! technicians have all the key information required to complete their Work Tasks, including floor plans, required parts and equipment, procedures, manuals and more. Logging time has never been easier with the built-in task timer and simple time entries. Technicians working on an asset can also scan the bar code to see if there is additional work scheduled for that asset and even create a new Work Task to document impromptu repairs. If they see an issue that needs to be resolved by another discipline, they can create a service request and use TRIRIGA’s service routing to get the right workgroup assigned to the problem. An optional AI integration provides a troubleshooting assistant to chat with asset manuals using natural language and an asset creation tool that auto-populates asset details from Nameplate photos.
Inspections On The Go! extends IBM TRIRIGA to perform inspections, collect data, record asset / building system conditions, and record opportunities for improvement. Facility Assessments are completed quickly and efficiently eliminating the need for secondary data entry. Inspectors performing assessments see floor plans, previous assessment information and more. While they are completing their inspection, they can create assets which are not in the system using automatic naming rules and immediately assess the asset’s condition, ensuring a thorough inventory of all of the facilities assets.
With Supervisor On The Go!, supervisors now can manage their team’s work task assignments directly from their mobile device. Supervisors have a streamlined view of their team’s unassigned tasks along with team member’s current assignments, logged work and availability. Assigning work tasks is easier than ever! Supervisors also can review their team’s submitted time for approval.
Inventory On The Go! simplifies the cycle count process, validating your actual inventory count matches what is in TRIRIGA using a mobile device. Warehouse staff can view their inventory items and quickly receive inventory from purchase orders and make other adjustments. They can also bulk process consumable inventory items requested for tasks.
Requests On The Go! provides a simple interface for any user within the organization to create a Facilities request from their device.
Space On The Go! allows TRIRIGA Space Managers to navigate floor plans and view/update space details, occupants, assets and charge to organizations, documents and comments.
Service Locations On The Go! provides users with a Location-centric view of their OTG! data. This could be a simple view into the Property, Land, Buildings and floor plans for your organization, or if you have access to other OTG! modules, you could also view and manage your tasks, facility projects, and assets for your locations.
With Projects On The Go! team members can update their assigned schedules tasks and complete review lists defined by their organization for their facilities projects.
eCIFM(R) On The Go! connects to your existing IBM TRIRIGA or IBM Maximo Real Estate and Facilities Management server and uses native authentication to validate authorized users.

Version History The eCIFM® On The Go! 5.2.1 improves SSO session recovery and makes time entry updates resilient to incomplete or unavailable data.
Full release notes are available on the eCIFM support site. 5.2.1 Jul 30 The eCIFM® On The Go! 5.2.0 release continues to add valuable functionality, fix defects, and streamline the process for new and existing customers to implement On The Go!.

This release also enhances Inventory On The Go! Inventory Managers can now use bar code scanning to quickly receive inventory, update existing items, create new inventory items or specifications when needed.

A new AI feature has been introduced which assists in the creation of new specifications and inventory items using UPC or similar bar codes.

Full release notes are available on the eCIFM support site. 5.2.0 Jul 1 The eCIFM® On The Go! 5.1.0 release continues to add valuable functionality, fix defects, and streamline the process for new and existing customers to implement On The Go!.

New AI features include a Troubleshooting Assistant that allows technicians to chat with asset manuals and an Asset creation tool that auto-populates asset details from Nameplate photos.
This release also adds enhanced Inventory Receiving, allowing organizations to require Purchase Orders, receive items, create receipt adjustments, allocate inventory to Work Tasks, manage holds, and optionally track “Issued To” details.

Full release notes are available on the eCIFM support site. 5.1.0 Feb 18 The eCIFM® On The Go! 5.0.3 release fixes defects and provides minor enhancements to On The Go!.

Full release notes are available on the eCIFM support site. 5.0.3 12/12/2025 The eCIFM® On The Go! 5.0.2 release fixes defects and provides minor enhancements to On The Go!.

Full release notes are available on the eCIFM support site. 5.0.2 12/02/2025 The eCIFM® On The Go! 5.0.1 release fixes defects and provides minor enhancements to On The Go!.

See release notes from eCIFM for more detailed information. 5.0.1 11/03/2025 The eCIFM® On The Go! 5.0.0 release continues to add valuable functionality, fix defects, and streamline the process for new and existing customers to implement On The Go!.

This release introduces a refreshed user interface. This modernized design brings a cleaner look and improved readability throughout the application. Users will notice updated typography, color schemes and iconography that align with the latest best practices – offing a user-friendly experience across devices.
Full release notes are available on the eCIFM support site. 5.0.0 07/31/2025 The eCIFM® On The Go! 4.6.1 release resolves an issue on the user selection and notification pages with extra large text when using the device's text settings. It also solves issue with the touch target of email and phone dialer icons. Full release notes are available on the eCIFM support site. 4.6.1 02/18/2025 The eCIFM® On The Go! 4.6.0 release continues to add valuable functionality, fix defects, and streamline the process for new and existing customers to implement On The Go!.
In 4.6.0, the Locations menu item has been added for users of Services On The Go, Projects On The Go, and Inspections On The Go licenses. Users with these licenses will now have a new Location menu item which provides users with a Location-centric view of their OTG! data. Depending on which license a user is assigned, they can view and manage tasks, facility projects, assets, and spaces by focusing on a specific a Building, Property or Land record in the user's Service Location list.
Full release notes are available on the eCIFM support site. 4.6.0 01/07/2025 Resolves an issue where is some cases, a device was assigned a new device ID after updating to the latest release. 4.5.4 08/03/2024 The eCIFM® On The Go! 4.5.3 release fixes defects and provides minor enhancements to On The Go!.

Full release notes are available on the eCIFM support site. 4.5.3 07/03/2024 The eCIFM® On The Go! 4.5.2 release fixes defects and provides minor enhancements to On The Go!.
Full release notes are available on the eCIFM support site. 4.5.2 01/24/2024 The eCIFM® On The Go! 4.5.1 release fixes defects and provides minor enhancements to On The Go!.
Full release notes are available on the eCIFM support site. 4.5.1 11/14/2023 The eCIFM® On The Go! 4.5 release continues to add valuable functionality, fix defects, and reduce the effort necessary for new and existing customers to implement On The Go!. This release was primarily focused on updates to application technology. Please see details on the eCIFM OTG! support site. 4.5.0 10/09/2023 The eCIFM® On The Go! 4.4.3 release fixes defects and provides minor enhancements to On The Go!.

Full release notes are available on the eCIFM support site. 4.4.3 04/05/2023 The eCIFM® On The Go! 4.4.2 release fixes defects and provides minor enhancements to On The Go!.
Full release notes are available on the eCIFM support site. 4.4.2 01/15/2023 Resolves an issue where users with usernames which start with a number or contain a dash were unable to create local tables for select data sources.

Cumulative 4.4 release notes are available on the eCIFM support site with more detailed information. 4.4.1 10/20/2022 The eCIFM® On The Go! 4.4 release continues to add valuable functionality, fix defects, and reduce the effort necessary for new and existing customers to implement On The Go!.

In this release, we introduce Projects On The Go! and Service Locations On The Go! The new Projects OTG! module provides a simple interface for facilities projects including any inspection or checklist your organization can think of! These checklists are completely definable by your organization in TRIRIGA and then completed in the field on the user’s device. The new Service Location OTG! module provides a view into Properties, Buildings and Land for your organization and can be used with other OTG! modules to have an alternate view into Tasks and projects.
On top of all of this, OTG! 4.4 has a new customization layer that allows organizations to use metadata to include custom TRIRIGA data fields to many of the OTG! interfaces.

Full release notes are available on the eCIFM support site with more detailed information. 4.4.0 09/30/2022 eCIFM® On The Go! 4.3.2 resolves an issue where custom filters were no longer available after logging out and some task assignments were duplicated in the notification panel. 4.3.2 03/02/2022 The eCIFM® On The Go! 4.3.1 release automatically ends sessions for auto login users and removes the limit of 1000 buildings in the building services search.

See release notes from eCIFM for more detailed information. 4.3.1 11/12/2021 The eCIFM® On The Go! 4.3 release continues to add valuable functionality, fix defects, and reduce the effort necessary for new and existing customers to implement On The Go!.

Full release notes are available on the eCIFM support site. 4.3.0 10/22/2021 The eCIFM® On The Go! 4.2.3 resolves an SSO compatibility issue with TRIRIGA Platform 3.8 for iOS users.
See release notes from eCIFM for more detailed information. 4.2.3 06/07/2021 The eCIFM® On The Go! 4.2.2 release allows users to update the quantity for a part added to a Work Task. 4.2.2 01/01/2021 The eCIFM® On The Go! 4.2.1 release fixes defects and provides minor enhancements to On The Go!.

See release notes from eCIFM for more detailed information. 4.2.1 12/10/2020 The eCIFM® On The Go! 4.2 release continues to add valuable functionality, fix defects, and reduce the effort necessary for new and existing customers to implement On The Go!. The new Space On The Go! module allows Space Managers to view/update the basic details about a space as well as view occupants, assets and charge to organizations for their Service Locations. Users can navigate to the space using a floor plan or a list. They can also view and add documents and comments for the Space.

Full release notes are available on the eCIFM support site. 4.2.0 11/26/2020